This site is owned and managed by Hotel Finance Limited, a company incorporated in England and Wales with registered number 12453970, with its registered office at Hyde Park House, 5 Manfred Road, London, SW15 2RS.
We are committed to protecting and respecting your privacy. Please find below information on how the data we collect on you is used, and what you should do if you have any concerns regarding the date held. If you have any queries regarding the information contained in this policy, we can be contacted at firstname.lastname@example.org. By visiting hotelfinance.com, you are accepting and consenting to the practices described in this policy.
NO DISCLOSURE TO THIRD PARTIES
We will never sell or pass your personal data to third parties. However, we may disclose your personal information to third parties in the following circumstances:
- In the event that we sell any of our business or assets, in which case we may disclose your Data to the prospective buyers of such business or assets and to their legal advisers.
- In the event that we appoint a third-party data processor to process your Data in accordance with our documented instructions and with the requirements of UK Data Protection law.
- If we are under a duty to disclose or share your Data in order to comply with any legal obligation.
- If it is necessary to disclose your Data to our professional advisers (for example, to our legal advisers or our accountants).
- If it is necessary to do so in order to enforce or apply our terms and conditions of supply (if applicable) or to protect the rights, property, or safety of Hotel Finance Limited, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction and exchanging information with debt recovery agencies.
INFORMATION WE WILL COLLECT ABOUT YOU
We will collect and process any information about you that you give us by filling in forms on our website or by corresponding with us by phone, e-mail or otherwise. The information you give us may include your name, address, e-mail address phone number, financial and credit card information. This includes information about your visit to our site.
HOW WE USE THIS INFORMATION
Collecting this Data is essential to us being able to supply you with hotel finance products and related services. A key requirement of UK Data Protection law is that we have a lawful basis for each aspect of processing of your Data. Where Data is collected for the purpose of fulfilling a contract with you, we will use your Data on the basis that processing is necessary to fulfil that contract, which may include the following types of processing:
- To deliver goods / services which have been ordered by you.
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To carry out our obligations arising from any contract entered into between you and us (including for the purposes of debt collection).
- To notify you about changes to our service.
Where we are required to process Data in order to comply with our legal obligations, we will use your Data on the basis that it is necessary to do so for the purposes of legal compliance, which may include storing your Data in order to establish, exercise or defend legal claims within the relevant statutory limitation periods.
Where we have a legitimate interest to process Data, we will use your Data on the basis that we have legitimate interest to do so which is not overridden by your rights and freedoms.
Where we have obtained your consent to processing data, we will use your data on the basis that you have given your consent, which may include informing you about future offers and promotions which we consider may be of interest to you.
WHERE WE STORE YOUR DATA
We will take all steps reasonably necessary to ensure that your Data is treated securely and in accordance with UK Data Protection law.
The Data that we collect from you will be transferred to, and stored at, a destination inside the European Economic Area (“EEA”) and/ or the UK. If transferred outside the EEA and/ or the UK, Data will only be transferred to those states which the European Commission has deemed to have adequate data security protection, or which are otherwise permitted under UK Data Protection law.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Data, we cannot guarantee the security of your Data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
HOW LONG WE KEEP YOUR DATA
We will process your Data for no longer than is reasonably required. We consider this to be the amount of time that we need your Data in order for any processing which is carried out on the basis of one or more lawful basis.
In order to exercise any of your rights, please write to us at Hyde Park House, 5 Manfred Road, London, SW15 2RS, or email us at email@example.com.
You have the right to ask us not to process your Data for marketing purposes. You may object to our use of your Data for marketing purposes contacting us and informing us that you object to our processing of your Data for marketing purposes.
In respect of processing which we carry out on the basis that we have a legitimate interest; you may object to our processing for specified purposes or at all at any time. You may object by contacting us and informing us that you are objecting to processing for one or more of the purposes for which we have legitimate interest to process your Data.
In respect of processing which we carry out on the basis that you have given consent; you have the right to withdraw consent to our processing for specified purposes or at all at any time. You may withdraw consent by contacting us and informing us that you are withdrawing your consent for one or more of the purposes for which consent was given.
You may request to have any incorrect information corrected or to have your information deleted.
You have the right to request a copy of information held about you by us. Generally, we will provide this information free of charge, however in certain circumstances we reserve the right to charge a reasonable fee to meet our costs in providing you with details of the information we hold about you in accordance with UK Data Protection law.
In certain circumstances, you have the right to require us (and our third-party data processors) to erase your Data without undue delay, although we reserve the right not to erase Data (or to inform our third-party data processors) where processing remains necessary for purposes which are permitted by UK Data Protection law.
You have the right to request that your Data is made portable for the purposes of transferring Data to another supplier in relation to:
- Data which you have provided to us.
- Data which is processed on the basis of your consent or the performance of a contract.
- Data which is processed by automated means.
RIGHT TO LODGE A COMPLAINT
We will endeavour to only use Data that is relevant to our purpose and to ensure your Data is kept secure however sometimes errors occur. If you wish to raise a complaint on how we have handled your Data, you can contact us at Hyde Park House, 5 Manfred Road, London, SW15 2RS, or by email at firstname.lastname@example.org and we will investigate the matter. If you are not satisfied with our response or believe we are not processing your Data as required by law, you can contact the Information Commissioners Office on 0303 123 1113.